{"id":1072,"date":"2026-03-14T15:24:09","date_gmt":"2026-03-14T06:24:09","guid":{"rendered":"https:\/\/futurecarelab.com\/?post_type=cases&#038;p=1072"},"modified":"2026-07-02T15:14:29","modified_gmt":"2026-07-02T06:14:29","slug":"case09","status":"publish","type":"cases","link":"https:\/\/futurecarelab.com\/en\/cases\/case09","title":{"rendered":"Data-Sharing System Platform Care Data Connect for Future Care Lab in Japan"},"content":{"rendered":"\n<div class=\"u-pt-56 u-pb-48\">\n  <h2 class=\"t-heading-4 u-fw-bold u-text-center\"><span class=\"c-text-highlight\">There\u2019s no finish line for Data Care Connect\u2014<\/span><br\/><span class=\"c-text-highlight\">we want to keep evolving in order to change the future of nursing care<\/span><\/h2>\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_01.jpg\" alt=\"There\u2019s no finish line for Data Care Connect\u2014we want to keep evolving in order to change the future of nursing care\"\/><\/figure>\n\n<div class=\"u-pt-56\">\n  <section class=\"c-case-toc\">\n    <h2 class=\"c-case-toc__title\">INDEX<\/h2>\n    <ul class=\"c-case-toc__list\">\n      <li class=\"c-case-toc__item\">\n        <a class=\"c-case-toc__link\" href=\"#matching\">Developer\u2019s Seeds x Nursing Care Field Needs = Lab Matching<\/a>\n      <\/li>\n      <li class=\"c-case-toc__item\">\n        <a class=\"c-case-toc__link\" href=\"#interview\">Interview: Joint Development Story<\/a>\n      <\/li>\n      <li class=\"c-case-toc__item\">\n        <a class=\"c-case-toc__link\" href=\"#message\">Message From the Development Company<\/a>\n      <\/li>\n    <\/ul>\n  <\/section>\n<\/div>\n\n<section id=\"matching\" class=\"u-pt-56\">\n  <h2 class=\"c-main-heading t-heading-4 u-fw-bold u-mb-48\">Developer\u2019s Seeds x Nursing Care Field Needs = Lab Matching<\/h2>\n  <div class=\"c-case-matching\">\n    <h3 class=\"c-case-matching__center-circle\">Lab Mathcing Services<\/h3>\n    <img decoding=\"async\" src=\"\/src\/images\/icon_dots.png\" alt=\"\" class=\"c-case-matching__connector\" width=\"170\" height=\"96\" loading=\"lazy\" aria-hidden=\"true\"\/>\n    <span class=\"c-case-matching__line\" aria-hidden=\"true\"><\/span>\n    <div class=\"c-case-matching__cards\">\n      <div class=\"c-case-matching__card\">\n        <h3 class=\"u-fw-bold u-fs-20\">Development Company Seeds<\/h3>\n        <p class=\"u-mt-16\">Development expertise in Care Data Connect, a monitoring platform capable of automatically registering and linking data from multiple devices<\/p>\n      <\/div>\n      <div class=\"c-case-matching__card\">\n        <h3 class=\"u-fw-bold u-fs-20\">Care Facility Needs<\/h3>\n        <p class=\"u-mt-16\">Easing the burden of operating and checking the screens of multiple pieces of equipment at facilities equipped with a variety of devices and technologies<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\n\n<section id=\"interview\" class=\"u-pt-56\">\n  <h2 class=\"c-main-heading t-heading-4 u-fw-bold u-mb-48\">Interview: Joint Development Story<\/h2>\n  <div class=\"c-case-interview\">\n    <div class=\"c-case-interview__inner\">\n      <h3 class=\"c-case-interview__label\">Interview Participants<\/h3>\n      <ul class=\"c-case-interview__list\">\n        <li class=\"c-case-interview__item\">\n          <div class=\"c-case-interview__image\">\n            <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_member_01.png\" alt=\"Tomokazu Iida\" width=\"198\" height=\"198\" loading=\"lazy\"\/>\n          <\/div>\n          <h4 class=\"c-case-interview__text\">(From the development company)<br\/>Brightvie Co., Ltd.<br\/>Tomokazu Iida<br\/>CEO<\/h4>\n          <p class=\"c-case-interview__bio\">Iida worked for Fujitsu Limited for nine years after graduating university. He then became an independent freelance engineer, and took an interest in nursing care after building a data system for a care facility. He established Brightvie Co., Ltd. in 2014, and the company is dedicated to improving nursing care sites through the use of information and communication technologies (ICT).<\/p>\n        <\/li>\n        <li class=\"c-case-interview__item\">\n          <div class=\"c-case-interview__image\">\n            <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_member_02.png\" alt=\"Kenji Takahashi\" width=\"198\" height=\"198\" loading=\"lazy\"\/>\n          <\/div>\n          <h4 class=\"c-case-interview__text\">(From Future Care Lab in Japan)<br\/>Future Care Lab in Japan<br\/>Kenji Takahashi<br\/>Chief Engineer<\/h4>\n          <p class=\"c-case-interview__bio\">Kenji Takahashi joined Sompo Japan after graduating university, and since then has been primarily involved in IT work across multiple departments, including the Information Systems Department, IT Planning Department, and Overseas Business Department.<\/p>\n        <\/li>\n      <\/ul>\n    <\/div>\n  <\/div>\n<\/section>\n\n<h3 class=\"wp-block-heading\">Tell us how you ended up developing Care Data Connect.<\/h3>\n\n<p><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-brown-color\">Iida: <\/mark>My first job after I had gone out on my own as a freelance systems engineer was putting together a system for an intensive elder care facility. While working on that project, I spoke with caregivers and got to experience caregiving sites firsthand\u2014including during the night shift. I also participated in training for caregivers, which made me feel like I was really a part of it. I realized how important nursing care is and how caregivers approach their work. The desire to use ICT to improve working conditions at nursing care sites continued to grow in me after that, and in 2014, I decided to start my own company. That same year I met Aki Ito, a nursing care consultant at Nekonote, at a nursing care training session. When I reached out to her, she wondered whether we could find a way to automatically record the vital signs taken in nursing settings. It was that idea that led me to come up with a plan proposal for Care Data Connect. Nobody had even considered the idea of linking measurement devices before then, so I had to go around to multiple manufacturers and ask them to help us streamline nursing care site operations. Eventually we were able to come up with a commercially viable product.<\/p>\n\n<div class=\"full-size-container u-pt-56\">\n  <section class=\"c-case-float\">\n    <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_02.jpg\" alt=\"Tell us how the Lab decided to get involved in the Care Data Connect project.\" class=\"c-case-float__image\" width=\"680\" height=\"559\" loading=\"lazy\"\/>\n    <div class=\"c-case-float__content\">\n      <h2 class=\"wp-block-heading\">We really saw our product grow after we incorporated the Lab\u2019s ideas<\/h2>\n      <h3 class=\"wp-block-heading u-mt-40\">Tell us how the Lab decided to get involved in the Care Data Connect project.<\/h3>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>At Future Care Lab in Japan (hereafter, Lab), we are exploring various technologies such as sensors. However, if multiple devices are introduced to a workplace, care staff have to check different screens and operate each device separately, resulting in a system with poor overall usability.<br\/>To solve this on-site issue, we realized the need to create a vision for what a nursing care system should look like from a medium- to long-term perspective. While searching the web as part of our research, we came across Bright Vie.<br\/>I immediately contacted Mr. Iida, asked him to visit the Lab, and that is how we started evaluating the system.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>At Future Care Lab in Japan (hereafter, Lab), we are exploring various technologies such as sensors. However, if multiple devices are introduced to a workplace, care staff have to check different screens and operate each device separately, resulting in a system with poor overall usability.<br\/>To solve this on-site issue, we realized the need to create a vision for what a nursing care system should look like from a medium- to long-term perspective. While searching the web as part of our research, we came across Bright Vie.<br\/>I immediately contacted Mr. Iida, asked him to visit the Lab, and that is how we started evaluating the system.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>I felt the same way. Because we were on the same page with everything\u2014from the problems we needed to solve at nursing care sites to the way the system should look, I remember our conversation flowing effortlessly. When I found them online, I just got this intuitive sense from looking at their corporate philosophy and design approach that our ideas would be a good fit.<\/p>\n    <\/div>\n  <\/section>\n<\/div>\n\n<div class=\"full-size-container u-pt-56\">\n  <section class=\"c-case-float c-case-float--reverse\">\n    <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_03.jpg\" alt=\"What was the specific process that the project used to move forward? Did you encounter any difficulties along the way?\" class=\"c-case-float__image\" width=\"680\" height=\"559\" loading=\"lazy\"\/>\n    <div class=\"c-case-float__content\">\n      <h3 class=\"wp-block-heading\">What was the specific process that the project used to move forward? Did you encounter any difficulties along the way?<\/h3>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>Our goal was ultimately to use automated recordkeeping to eliminate data entry tasks entirely at nursing care sites, but there were a lot of problems with that and way too many things we wanted to do. So we came up with a sequence of steps that would get us there. Once the system was developed, we tested it at a nursing care facility. Mr. Iida and his team expertly handled the development itself, so the Lab didn\u2019t run into any difficulties there. The hardest part was the on-site testing itself. We started running into all kinds of problems and needs once we actually put the tablets and sensors in the individual rooms at the senior care facility and started operating them, so we shared those with the developers and started looking into solutions that would inform the next step. It wasn\u2019t easy, but I think it was the most important part of the project.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Iida: <\/span>The COVID-19 pandemic had a major impact on our field testing. Normally, we would have visited to help out, but due to infection control measures, only Lab staff were allowed into each room. Because of this, the installation work must have been very difficult for Mr. Takahashi and his team.<br\/>Also, while we eagerly take on software challenges, it is difficult for us to deal with hardware issues. For example, even if we want to detect falls in our system, we cannot make fall sensors or find good products from overseas by ourselves.<br\/>In that respect, the Lab conducts thorough research and gathers excellent products from both Japan and abroad, allowing us to find the best options quickly. Then, products that pass the Lab\u2019s tests are connected to Care Data Connect. This process greatly helps raise the overall quality of our products, and we are very grateful for it.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>It\u2019s true that the Lab specializes in finding the right products for the right applications. If we\u2019ve got a need or a problem, we research globally for a way to solve it, and then subject whatever we pick to our own tests and evaluations. I think that\u2019s a key role we play in this process.<\/p>\n    <\/div>\n  <\/section>\n<\/div>\n\n<div class=\"full-size-container u-pt-56\">\n  <section class=\"c-case-float\">\n    <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_04_pc.jpg\" alt=\"A reminder that creating ideal nursing care conditions is behind everything we do\" class=\"c-case-float__image\" width=\"680\" height=\"559\" loading=\"lazy\"\/>\n    <div class=\"c-case-float__content\">\n      <h2 class=\"wp-block-heading\">A reminder that creating ideal nursing care conditions is behind everything we do<\/h2>\n      <h3 class=\"wp-block-heading u-mt-40\">What were your big a-has or lessons during the course of the joint project?<\/h3>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Iida: <\/span>The Lab thinks of things we could never achieve, figures out what the front lines need, and actively works to collect information that a development company like us could never get no matter how hard we tried. And because they are always guided by their mission to create better nursing care in Japan five or ten years down the road\u2014never just for the sake of Sompo Care\u2014I realize again just how narrow my view is every time I talk to them. On one hand I walk away a bit deflated almost every time I meet with them, but it\u2019s an incredible motivator\u2014all I ever want to do is help achieve our shared mission.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>Technology is just a means to an end, but the technology itself often tends to become the goal. Mr. Iida is someone who can return to the basics and discuss how to create a better working environment for care staff, and what is necessary for ideal, better nursing care. His attitude reminds us of what our true focus should be.<br\/>Also, we reaffirmed that our greatest reward is seeing the on-site staff happy with our work. When we first introduced the system, there was an incident where the toilet icon for a user\u2019s room stayed on. Since it was the first time, we thought it was a system error, but upon checking, we found that the user had fallen in the restroom. Unexpectedly, this proved that Care Data Connect can effectively support care staff, and they were very grateful to us.<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Iida: <\/span>That was a bit of a shock. It was the first day after installing the system, so we thought we had overlooked something in the settings. When I heard that someone had actually fallen and that there wasn\u2019t anything wrong with the accuracy of the system, I breathed a sigh of relief. Looking back, I realize how important it is to accumulate those times of real-world experiences.<\/p>\n      <h3 class=\"wp-block-heading u-mt-40\">Where are the product and project now, and what are your hopes for them in the future?<\/h3>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Iida: <\/span>Currently, the Care Data Connect series has been introduced to about 300 organizations nationwide. Also, regarding \u201cCare Data Connect for FCL,\u201d which is a joint project with the Lab, field testing is currently underway in the Lab\u2019s rooms and at SOMPO Care\u2019s La Vile Kawasaki.<br\/>Our first goal is to thoroughly resolve the issues identified at the Lab so that the system can be fully utilized. Since there are many facilities facing similar challenges\u2014not just SOMPO Care\u2014we want to create a product that meets those needs and hope to see it spread nationwide. We want to refine our product quality to the point where users truly feel it is a great product, ensuring they never feel their investment was a waste.<br\/>Additionally, we plan to offer a series designed for home care in the future. The trend of using sensors to reduce the burden in nursing care settings has only just begun, and various manufacturers are developing a wide range of products. In this environment, we hope to reduce the burden of monitoring with a human-friendly system, bringing us closer to achieving our mission of \u201ccreating nursing care workplaces where people want to continue working.\u201d<\/p>\n      <p class=\"u-mt-32\"><span class=\"u-color-brown\">Takahashi: <\/span>As Mr. Iida mentioned, we are currently conducting demonstration evaluations and making improvements based on those needs. We hope it will grow into a system that is useful for many nursing care providers.<br\/>We believe this product has no final form, as it will continue to evolve alongside the development of devices and sensors. We are confident that it will ultimately evolve into a product that changes the future of nursing care.<\/p>\n      <p class=\"u-mt-32\">Interviews based on information current as of September 2021.<\/p>\n    <\/div>\n  <\/section>\n<\/div>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_case09_05.jpg\" alt=\"A reminder that creating ideal nursing care conditions is behind everything we do\"\/><\/figure>\n\n<section id=\"message\" class=\"u-pt-56\">\n  <h2 class=\"c-main-heading t-heading-4 u-fw-bold\">Message From the Development Company<\/h2>\n  <div class=\"c-case-message u-mt-48\">\n    <div class=\"c-case-message__header\">\n      <div class=\"c-case-message__profile\">\n        <div class=\"c-case-message__profile-image\">\n          <img decoding=\"async\" src=\"\/assets\/images\/cases\/case09\/img_person_01.png\" alt=\"Message From the Development Company\" width=\"280\" height=\"280\" loading=\"lazy\"\/>\n        <\/div>\n        <p class=\"c-case-message__company\">Development Company \/ Brightvie Co., Ltd.<\/p>\n      <\/div>\n      <div class=\"c-case-message__benefits\">\n        <h3 class=\"c-case-message__benefits-title\">What we loved about working with Future Care Lab in Japan<\/h3>\n        <ul class=\"c-case-message__benefits-list\">\n          <li class=\"c-case-message__benefits-item\">A variety of repeated discussions during product development translated into product improvements.<\/li>\n          <li class=\"c-case-message__benefits-item\">The Lab has access to the latest nursing care information from Japan and overseas, broadening the ways developers can engage with the nursing care sector.<\/li>\n          <li class=\"c-case-message__benefits-item\">The Lab will conduct testing at nursing care sites and analyze the resulting data.<\/li>\n        <\/ul>\n      <\/div>\n    <\/div>\n    <div class=\"c-case-message__text\">\n      <p>The people at the Lab deeply understand our products and have helped us carve out the absolute best pathway for developing our system from a shared sense of purpose. There is so much to learn from them in terms of their research and analysis, which has had a tremendous positive influence on our work.<\/p>\n    <\/div>\n  <\/div>\n<\/section>\n","protected":false},"featured_media":1061,"template":"","meta":{"_acf_changed":false},"class_list":["post-1072","cases","type-cases","status-publish","has-post-thumbnail","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/futurecarelab.com\/en\/wp-json\/wp\/v2\/cases\/1072","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/futurecarelab.com\/en\/wp-json\/wp\/v2\/cases"}],"about":[{"href":"https:\/\/futurecarelab.com\/en\/wp-json\/wp\/v2\/types\/cases"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/futurecarelab.com\/en\/wp-json\/wp\/v2\/media\/1061"}],"wp:attachment":[{"href":"https:\/\/futurecarelab.com\/en\/wp-json\/wp\/v2\/media?parent=1072"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}